Product Specialist – Time & Frequency

Product Specialist
Teddington
Posted 7 months ago

Creating impact from science and engineering

About the Role

Whether you’re talking about length, mass, time,temperature, electric current, amount or the brightness of light, the National Physical Laboratory sets the standards by which these things are all measured. At NPL, we touch ordinary lives in extraordinary ways and you could too.

NPL’s Time and Frequency group provides cutting edge products targeted at the time sector – applications addressing key innovation challenges relating to the next generation of atomic clocks, timing services and alternative applications of these technologies such as underwater seismic detectors and inertial sensors. Working with key partners, we provide products and services addressing industry needs. We create impact by supporting productivity improvements for businesses, in addition,  using new technologies and innovation we aim to continuously improve and transform industry.

We have ambitious growth plans over the next five years and are looking for talented individuals to support to our product growth strategy.

As a Product Specialist, you will progress a portfolio of Time and Frequency Products and Services, that generate impact and commercial value and which deliver market leading solutions. You will manage existing products and services and use NPL`s New Product Introduction (NPI) process to ensure new products and services are created from the underpinning science base in response to robust evidence of industry need and that they are commercialised as quickly and effectively as possible.

Working as part of the Product Management team, you will:-•Own a portfolio of existing products, managing them through the product lifecycle from introduction to decline, including product revision, extention, diversification or exit.

  • Use NPL’s NPI process to develop new products or services. You will work with colleagues across the business and in external markets to develop those products and take them to market
  • Support financial targets for growing NPL’s business (improving sales, revenue and margin) from existing products or the introduction of a pipeline of new products, developed out of the research activities of NPL and our collaborators 
  • Undertake analyses enabling a deep understanding of customer and stakeholder needs in industry and help identify technologies within the NPL research programmes meeting those needs
  • Input into novel business models for product delivery as part of detailed business cases for new products
  • Collate and use industry, Government and other high level business strategies to inform the selection of new services to meet the grand challenges defined in those strategies
  • Plan and help deliver voice of the customer throughout the product lifecycle to ensure that new services deliver the greatest possible benefit to NPL’s customers and maximum impact for NPL
  • Champion the NPI process across the business, providing facilitation and guidance to technical teams and support the wider adoption of those practices across the business
  • Work with NPL’s sales and marketing teams to take new services to market, developing suitable channels to target segments and supporting multi-media sales collateral material
  • Develop personal networks with customers and stakeholders in target markets and use those networks to capture market needs for new services as well as obtaining feedback on their experience of existing NPL services to inform future enhancements.

About You

  • You could either have experience within a technically applied commercial market or have strong technical credibility (through a post doc for example) with less commercial experience but the right mindset and desire to develop into a commercial role.
  • Product management or business development experience is desirable, but not essential.
  • Experience in the application timing services and sensors are beneficial. In addition, industry experience in network and communication infrastructures would be an advantage.
  • Promotes a strong focus on the needs of customers and partners
  • Skilled at working effectively across teams, both internally – science, marketing, sales, legal and externally – with channel intermediaries and product delivery partners.
  • A strong and clear communicator. Confident working with technical and non-technical audiences with a variety of stakeholders at different levels of seniority and knowledge. 
  • Using data analysis to measure the effectiveness and efficiency of launched products and services 
  • Outstanding problem solving, time management, decision making and people influencing skills.
  • A degree in Science or Engineering is preferred.

About the Company

We’re transforming. As a national laboratory, we’re exploring even more commercial routes to market and that’s presenting us with greater opportunity – for you and us. Our success relies on the diversity and talent of our people, we strive to nurture and respect individuals to ensure everyone feels valued and supported to excel in their chosen field. This value is at the core of our organisation.

We believe in a culture of fairness by treating everyone on the basis of their own individual merits and abilities regardless of their own or perceived identity, background or any other factor irrelevant to a person’s work. At NPL we are committed to the health and well-being of our employees. Flexible working and social activities are embedded in our culture to create a positive work-life balance, along with a broad range of benefits. NPL’s values are at the heart of what we do and they shape the way we interact, develop our people and celebrate success.

As part of our commitment to diversity & inclusion, we signed up to the Institute of Physics’ Project Juno in 2015 as a Juno Supporter. NPL were proud to be awarded Juno Practitioner status in 2018. NPL also joined Stonewall as a Diversity champion in 2015, participating in their annual Workplace Equality Index for the equality of LGBT+ community at NPL. In 2018, NPL became a member of the Business Disability Forum and joined the disability confident scheme as level 1 committed employer.

To ensure everyone has an equal chance, we’re always willing to make reasonable adjustments to the recruitment process. 

Job Features

Job CategoryLabs
Salary DetailsCompetitive + Benefits

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